All we were using was the email service nothing else. You try to sign into att.net and are automatically transferred to att.com that does not apply to my family as we are not ATT phone service customers and do ot plan to be either. You have absolutely no control over this process. And it always does this switch up in the middle of trying to sign into att.net. what exactly? I kept getting redirected from att.net to att.com which have entirely different sign in names and passwords. I have had this issue for some time now since sbcglobal has disappeared and become.